Frequently Asked Questions

• How much are prints? ** New lower prices! **
  Prices are dependent upon print size, from $5.00 - $20.00 per print. You should note that our pictures are genuine photographs and not computer inkjet prints. Please refer to the order page for full pricing information.
  
• Can I get proofs first?
  Yes you can. In fact, we recommend that you first order proofs for images you are considering ordering as prints. Proofs cost 50¢ each, the price of which is deducted from a subsequent print purchase. Proofs are printed in 6"x4" with the same care and attention as regular prints. The only difference is the addition of a 'stamp' marking the proof with the image catalog number. Proofs are yours to keep.
  
• What size prints can I buy?
  Our normal print sizes are 4"x6", 5"x7", 8"x10" and 11"x14". If you are thinking of framing the print we suggest 8"x10" or 11"x14".
  
• Can I order cards?
  If you would like to have folded cards with envelopes, or prints made at other sizes, items such as mugs, t-shirts, or mouse mats made with your selected picture, please contact jens.ratsey@saeculis.com
  
• What will the print look like?
  The images that you've seen on the website as 'online proofs' are dramatically reduced in size to enable us to show you all the images from each photo shoot.  Your proof and subsequent print will be carefully analysed to ensure correct colour balance, colour saturation, contrast and brightness.  As such, you can expect your print to look better than the proof you see online.  
  
• How do I order prints?
  Please refer the instructions on how to order prints
  
• Can I pay by credit card?
  Yes. Please refer to the ordering instructions.
  
• How long after I place my order will I receive my prints?
  You should allow 7-10 days after receipt of payment to allow for image processing and mailing. Unless otherwise requested, prints are mailed by USPS First Class mail. You will receive an email from us to confirm your order receipt and also to let you know when the photos are shipped.
  
• Will my prints fade?
  Our prints are not produced on computer inkjet printers but are professional lab produced chemical prints. They are printed using using Kodak RA-4 chemistry on Fuji Crystal Archive paper producing archival quality of 50+ years before fading may occur.  This is the same process that you would find at better pro-labs.
  
• Can I make copies of the print?
  No. All images remain the copyright of the photographer and may not be reproduced in any media form without written consentfrom the photographer.

• Is there a discount for reprints or multiple copies?
  We are no longer offering discount for reprints since we have recently lowered our prices for regular prints.  For large orders please enquire for special pricing.

• Can I publish the pictures?
  Please contact jens.ratsey@saeculis.com with information on the publication. Note that publication without permission from the photographer constitutes a violation of US and International copyright laws.  Please respect the rights of the photographer as an artist and help protect intellectual property by not copying images or prints without permission.  If you would like to use any of the prints on your website please send us an email - we'll try to help.